Privacy notice

Here at DPS Communications we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience.

If at any time you have questions about our practices or any of your rights described below, please feel free to call us on 065-6845005 or email us at dpsennis@gmail.com. This inbox is actively monitored and managed so that we can deliver an experience that you can confidently trust.

We may change this policy from time to time by updating this page. For that reason, we kindly ask you to review it regularly to ensure that you are happy
with any changes.

What information do we collect?

1. Name
2. Address
3. Telephone/Mobile Numbers
4. Email Address
5. Postal Address
6. Other data collected that could directly or indirectly identify you

How do we use it?

When you order, we need you to provide us with your name, e-mail address, delivery address, credit or debit card number and the card expiry date. This allows us to process and fulfil your orders and to notify you of the status of your order. We do not store your credit or debit card details or share them with any third parties.

We also ask you to provide us with your contact telephone number. Having this information enables us to contact you urgently if there is a problem with your order. For some international deliveries this telephone number may be given to our courier so that they can contact you to make delivery arrangements.

We also monitor customer traffic patterns and site usage to help us to develop the design and layout of our store and to make necessary changes so that we can better your experience and ensure that the website is user friendly.

We may use the information we collect to occasionally notify you about important functionality changes to the website, any upcoming events, competitions, special promotions or additions to our range of products that we think you might find valuable. If you do not wish to be contacted about any of this please email us at dpsennis@gmail.com.

How do we protect customer information?

When you place an order or access your account information, we offer the use of a secure server. The secure server software encrypts all information you input before it is sent to us. Furthermore, as required under The General Data Protection Regulation (GDPR) Directive (EU) 2016/680, and The Data Protection Acts 1988 and 2003 we follow strict security procedures in the storage and disclosure of information which you have given to us, to prevent unauthorised access. Under the above Act the customer has a number of rights including:

1. Right of Access to your Personal Data - you may request access to a copy of your personal data.
2. Right to Rectification - you may ask us to rectify inaccurate information we hold about you. If you would like to update the data we hold about you, please contact us at dpsennis@gmail.com to provide us with the updated information or log on to your account and update the relevant information.
3. Right of Erasure – you may ask us to delete your personal data. If you would like us to delete the personal data we hold about you, please contact us specifying why you would like us to delete your personal data.
4. Right of Data Portability - you may ask us to provide you with the personal data that we hold about you in a structured, commonly used, machine readable format, or ask for us to send such personal data to another data controller. (Please note that a small fee may be payable for this request.)

Collection & Disclosure of Personal Information

It is our aim to respect your privacy at all times. As a result, we will not disclose any of your personal information to any third party company except where necessary. Cases where doing so becomes a necessity to include:

1. Recording and processing of orders and payments
2. Credit checking or rating
3. Fraud prevention

Your Consent

By using our website, you consent to the collection and use of this information by DPS Communications. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Links to Third Party Websites

Our site may sometimes contain links to and from other websites, for example, the websites of our suppliers and manufacturers. If you follow a link to any of these, please be aware that these websites have their own privacy policies. We do not accept any responsibility or liability for these websites. Please check their privacy policies before you submit any personal data to these websites.